Context:
Renaissance Media Group's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Renaissance Media Group's policies and procedures are subject to change.

In the course of serving its customers, Renaissance Media Group acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information such as the customer's name, address, telephone number and credit card data are provided to Renaissance Media Group by its customers in order to establish service. Other information such as the customer's account status, choice of services and customer logs are created and maintained by Renaissance Media Group in the normal course of providing service and doing business.

Security:
Renaissance Media Group will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Renaissance Media Group, its partners, its employees and other customers of Renaissance Media Group's services. To protect the loss, misuse, and alteration of information that is collected from customers, Renaissance Media Group has appropriate physical, electronic, and managerial procedures in place.

Disclosure:
Renaissance Media Group will not otherwise disclose its customers' personal and account information unless Renaissance Media Group has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Renaissance Media Group, Renaissance Media Group's customers, or others, or where Renaissance Media Group has a good faith belief that the law requires such disclosure.